32Red Casino, operating since 2002, is fully licensed, and regulated to EU and UK standards. The casino has been awarded the best online casino award of 2003 and 2004.

Their stated mission is clearly customer oriented: they bound themselves to offer the best games on the Internet, to give us, the players, the best chance of winning, to pay out winnings without delay, to offer the best privacy and security measures, including transparency in regards with company details, employees and their background. Let us see, in the following, how they comply in reality with this statement of purpose.

The website welcomes the players with a stylish homepage, with a tasteful design and the exciting color combination of red and white. The site inspires trust not only by its looks, but also with its content and nonetheless with its security measures and transparency. By transparency, I mean the unhidden company information together with address and contact information, license details and at last, a list of people working for 32Red Casino and their background and experience. By security, I mean such security measures as self-exclusion tools, self-help and awareness information, and tools to protect underage access. Thus, if you are sharing your computer with your family, especially with underage children, you can register with the casino’s filtering partner. Moreover, 32Red works together with such respected companies or associations, as GamCare, in order to help people with gambling problems, they are using such great names as Microgaming, a world leader of gaming software providers, the payouts are reviewed by independent auditors, the financial transactions are processed by Barclaycard Merchant Services. Being in cooperation with such high-standard companies would be a good greeting card in itself for 32 Red Casino, on the other hand the 32 Red Casino needs no other greeting card but itself. 32 Red Casino stated that their mission is to offer the best games on the Internet. They offer 120 games together with a variety of options. The games can be downloaded directly from the website, where you can also find a full downloading guide; if that is not enough there is a link that leads you to customer support. If you are not ready to download the software or if you want to play while downloading, you have the possibility to play the flash casino. A third possibility is also available, as we can see on other websites as well; you can order the software on a CD. Whatever your choice is, the next step is to install the software; you will find a full guide on installation as well. Third step is to decide whether you want to play for only fun and without money or for/with real money.

When you have decided that you want to play with real money, you will receive a sign-up bonus of 100 pounds completely free. As a loyal customer, you will be entitled to the Match Bonus. You only have to make a deposit of 32 pounds, dollars or euros and you will receive an extra 32 pounds, dollars or euros – in the same currency as your deposit 32 Red is a promotion in itself- the casino has named two promotional programs after the name of the casino, that are:
the Game of the Month promotion, that offers you the chance to win 12 free spins on WOW Pot 5-Reel progressive slot; and the Red Letter of the Day promotion, that is, each Thursday, when 5 lucky players will receive 1,000 free casino chips.

The casino has an exclusive players club where the invited members receive special promotions, loyalty points and gifts.

As they state on their website, 32 Red casino ensures, indeed, fast payouts. The monthly payouts and Random Numbers Generators are reviewed by PricewaterhouseCoopers. The financial transactions are processed by Barclaycard Merchant Services and are made using 128 bit SSL secure digital encryption technology. Pounds, euros, US and Canadian dollars are accepted, and there are a variety of user-friendly and secure payment options to choose from.

Not only are payouts processed very quickly, within 24 hours, 32 Red casino also helps you to win with tips to win for several games like Roulette, Blackjack, Poker, Craps and others. For any inquiries, you can contact 32 Red casino at any time: by email, on phone (toll free numbers are available for the UK, US and Canada, Hong Kong and Singapore), instant live chat or snail mail.